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Free domestic shipping over 15,000 yen | FREE DHL SHIPPING WORLDWIDE FOR ORDERS 30K+ yen: Details
Free domestic shipping over 15,000 yen | FREE DHL SHIPPING WORLDWIDE FOR ORDERS 30K+ yen: Details

About bugs related to reservation notification

We have confirmed a problem with this system that rarely in-stock items are mistakenly recognized as reservations, and we are currently working on this.If you have ordered an item that is listed as in stock and you still receive a booking notification email, this is the cause of your failure.We are currently working on a countermeasure, but if you have any questions about your order, please feel free to contact us.

We apologize for the inconvenience caused to our customers, but please wait for a while until the problem is resolved.

From the afternoon of 12/25, we will respond by manually sending a reservation notification email within 1 business day until the problem is resolved.Please be assured that you will no longer receive incorrect emails.We will report again when the problem is resolved.

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