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Free domestic shipping over 15,000 yen | FREE DHL SHIPPING WORLDWIDE FOR ORDERS 30K+ yen: Details
Free domestic shipping over 15,000 yen | FREE DHL SHIPPING WORLDWIDE FOR ORDERS 30K+ yen: Details

Issues with international orders

* We will contact you for those who write in a foreign language and ship overseas.

We are aware that for the last few days there are following issues on our site for users who choose other language than Japanese:

  1. users can't login.
  2. tax isn't subtracted for international orders 

We've already fixed problem # 1, but it will take a while to solve # 2 as we will need to talk with the support division of the system we use.

In the meantime, the best way to avoid the problem is not to select other currency than JPY  As far as we know tax is correctly subtracted from your cost when prices are shown in JPY. If you mistakingly choose other currency, clearing cache in your browser. may help you to start from the default setting.

If you have any problem, or like to just order by text, contact us from here.

We're sorry for the inconvenience and thank you for your patronage!

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